Ad-hoc as-needed Information Security Assistance
Services Summary
This
flexible service offering provides security assistance on an ad-hoc, as-needed
basis. With this service, an experienced InfoSec consultant is provided to help
support, maintain, or enhance your information security environment… when you
want and to the extent you desire. Assistance is provided via both telephone
and remote access and is provided on an ad-hoc and as-needed basis that you
dictate and whereby charges only incur for the actual hours worked by the
consultant. Assistance is available for a predetermined duration, for
example, for six months. During that
time, an InfoSec consultant remains available to assist mainframe information
security and tasks that might typically include: technical security support,
security product installation/maintenance, and knowledge transfer. Consultant
work performed is tracked hourly and is reported weekly via timesheets and
status reports that are submitted within one week following any week in which
work is performed. Assistance is provided during normal working hours however
escalation contacts and procedures are generally available for cases where
assistance might be needed outside of normal working hours.